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Darts Solutions Inc.

Darts Solutions — pen testing & sign-off

Penetration testing and security verification for Darts Solutions' two public-sector products — MyDirectPlan and MyCommunityHub — to clear the independent security review required by Ontario / federal procurement before deployment to government users.

Sector
Social-services SaaS
Year
2024
Services
Security & Compliance

Darts Solutions Inc. is a Canadian software company based in Concord, Ontario, building products that serve individuals with developmental disabilities and autism — and the public-sector partners that fund them. Their two flagship platforms are MyDirectPlan, which helps people manage the government funding they receive directly, and MyCommunityHub, which handles registration and access to community services for the same population. Both products operate at the boundary between sensitive personal data, government-managed benefits, and front-line social-services delivery — which means any deployment into a public-sector environment has to pass an independent third-party security review before the procurement officers will sign off.

What we did

We ran a structured penetration-testing engagement across both products — covering authenticated and unauthenticated attack surfaces, the web application layer, and the back-end APIs. The work combined manual review (where most of the high-severity findings live) with tool-assisted scanning, then a remediation phase where we partnered with Darts’ own engineers to prioritize each issue, agree on the fix, and verify it had landed before signing off. The output of the engagement was the formal independent report that procurement officers needed to clear the apps for deployment.

MyCommunityHub's Search for Services screen — a searchable, filterable catalogue of programs with list, map, grid and calendar views, showing provider, service number, age range, available spaces, dates and cost

The MyDirectPlan homepage — separate entry points for families receiving Passport and SSAH funding and for brokers and private service agencies, with the funding dashboard shown on phone, laptop and tablet

The two products in scope, as the public sees them. Both are registration and funding surfaces for people with developmental disabilities and their families — which is what makes the security review a gate rather than a formality. The engagement’s own deliverable, the independent report, is not published here.

Why it mattered

For products like MyDirectPlan and MyCommunityHub, the security review isn’t a tick-box exercise — it’s the gate between the software working and the software being allowed to work for the people it’s built to serve. Independent third-party review of this kind is a prerequisite for most Ontario government RFPs, so the certificate Darts got out of the engagement unlocks a sales channel as much as it verifies the engineering. Both products cleared the review and proceeded into public-sector deployment.

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